Reference

Privacy Policy for Your brotogel Account

Lightning Roulette, Prosperity Fortune Tree, Football Betting, Crash Games, Super Bingo and Fishing God sit behind one account, so this Privacy Policy explains the data we collect when…

Account data explainedDANA OVO GoPay QRIS contextDevice and cookie controlsSupport request paths

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How Privacy Applies in Indonesia

brotogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account can only work when we collect the data needed to identify you, keep the wallet accurate and respond when you contact us. That includes your name, phone number, email, login records, device type, IP address, payment reference and messages sent to our team. We

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use this data to open your account, check wallet activity, confirm DANA, OVO, GoPay or QRIS references, protect access and meet operational duties that apply to our service. We do not sell your personal data. We share limited data only with service providers that help run
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payments, hosting, security checks or customer support, and only for the task they perform for us. Where access or eligibility is discussed, it depends on local law and is available only where local law permits. If you disagree with this Privacy Policy, do not create an
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account or stop using your account features.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Through Local Channels

Fast privacy help matters when a phone number changes, a payment record looks unfamiliar or you want a copy of account data.

Live chat Open live chat from the account footer between 09:00 and 01:00 WIB for privacy questions about login records, cookie choices, wallet references or profile edits. We verify your account before sharing any personal data.

WhatsApp support Message our WhatsApp channel when you cannot access the lobby and need help with privacy settings. Send only your registered phone number and request type; we will ask extra checks inside the chat.

Email request Use email for data access, correction or deletion requests that need a written trail. Include your account username, registered email and the exact privacy action you want so our team can route it correctly.

DATA CONTROLS

brotogel Privacy Controls You Can Check

Clear controls help you decide whether to open an account and what to share after you join.

Account setup data

When you open an account, we collect the details needed to create your profile, contact you about account activity and match wallet records. We do not ask for extra profile data unless it supports access or security checks.

Payment reference handling

DANA, OVO, GoPay and QRIS payments create reference numbers, timestamps and status messages. We keep those records so wallet balances can be checked, disputes can be traced and mistaken entries can be corrected.

Device and session data

We record device type, browser, IP address and session time to spot unusual access. If a login looks different from your usual pattern, we may add checks before sensitive account actions continue.

Cookies and preferences

Cookies help keep you signed in, remember language choices and measure whether privacy pages load correctly. You can clear cookies in your browser, but some account features may ask you to log in again.

Retention and deletion

We keep account and payment records for as long as needed for operations, dispute handling and legal duties that apply to us. Deletion requests are assessed against those duties before records are removed.

Change requests

If your name, phone number or email is wrong, contact support from the registered channel or Account > Profile. We may ask for wallet or login details to confirm the request is really yours.

Questions About Your Privacy Rights

Before you create an account, read these answers to understand what we collect, why it is needed and how you can contact us. The examples use common Indonesia account actions such as DANA payments, QRIS scans, live chat and device changes, because those are the moments where privacy questions usually appear.

We collect your account details, contact data, login records, device data and wallet references needed to create and protect your account. If you use DANA, OVO, GoPay or QRIS, payment references are stored with your wallet history.

Your phone number and email help us confirm account ownership, send security messages and respond to privacy requests. If you ask us to change sensitive data, we use those registered contacts to reduce account takeover risk.

Yes. Contact live chat, WhatsApp support or email with your username and registered contact details. We check identity before sharing data, then provide the account data we can release under applicable operational and legal duties.

We store payment references, status messages, timestamps and wallet matching data so your account balance can be checked. We do not receive full wallet credentials from those payment rails, and we do not ask for your wallet PIN.

Cookies mainly keep sessions active, remember preferences and help pages load correctly after you log in. Game activity may create account records, but cookie data is not used to sell your personal profile to outside advertisers.

Go to Account > Profile and edit fields that are open for self-service. For locked fields such as registered phone or email, contact support; we will ask identity questions before making any privacy-related change.

We deactivate access where applicable, then keep only the records needed for wallet checks, dispute handling, security logs and legal duties. When those reasons no longer apply, we remove or anonymise data according to our retention process.

Privacy Policy for Your brotogel Account

Privacy Help Through Local Channels

brotogel Privacy Controls You Can Check

Account setup data

Payment reference handling

Device and session data

Cookies and preferences

Retention and deletion

Change requests

Questions About Your Privacy Rights

01 What personal data does brotogel collect when I open an account?

02 Why do you need my phone number and email?

03 Can I ask for a copy of my account data?

04 How does the Privacy Policy cover DANA, OVO, GoPay and QRIS?

05 Do cookies track my activity in Lightning Roulette or Football Betting?

06 How can I correct wrong profile details?

07 What happens to my data if I close my account?

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